Pinnacle's "Dazzle" DVR recorder

[GeorgeStGeorge]

A couple of years a go, we bought a "Dazzle" DVR recorder by Pinnacle, in order to convert old VHS tapes to DVRs. We didn't use it then, but now I need to transfer some clips to a DVD for a science presentation at our mall in early November. I hoked up the Dazzle to my VHS and to my computer and ran the installation disc. It won't operate*, and it doesn't come with an instruction manual (paper or on the CD). It says it's for Windows XP or Vista. I would think that it would run on Windows 7, but it won't operate even in "compatability mode." There does not seem to be a driver for this item.

Any ideas? Has anyone here used a Dazzle?

George

* the wizard runs, but I can't record anything.

[WordWolf]

I've never used it, but Pinnacle has their own website, with some downloads,

FAQs and Forums that might be of use to you.

http://pinnaclesys.com/PublicSite/us/Support/Consumer+Support/?viewDownload=1

The instruction manual and patches for some products are here.

If the machine is really old, it might be here:

http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=220193'>http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=220193

FAQs are here:

http://avid.custkb.com/avid/app/selfservice/search.jsp

And the other users are on their forums here:

http://forums.pinnaclesys.com/forums/default.aspx

I'd figure the answer's probably there somewhere. If not, there's customer

support info to contact the company.

[GeorgeStGeorge]

I think the FAQ link (searching Compatibility) is what I need. I'll check when I get home.

Thanks, WW.

George

[pawtucket]

I bought some Dazzle stuff a few years back and had a horrific time with it.

[OnionEater]

I made a number of DVD's from VHS using DAZZLE with XP and never had a problem.